{"id":22,"date":"2022-03-23T06:23:00","date_gmt":"2022-03-23T06:23:00","guid":{"rendered":"https:\/\/www.hpprintersupportpro.net\/blog\/?p=22"},"modified":"2023-03-27T11:57:39","modified_gmt":"2023-03-27T11:57:39","slug":"hp-printer-offline","status":"publish","type":"post","link":"https:\/\/www.hpprintersupportpro.net\/blog\/hp-printer-offline\/","title":{"rendered":"Fix HP Printer Offline Error With 6 Methods"},"content":{"rendered":"<p style=\"text-align: justify;\">The leading cause behind the \u201cHP Printer Offline\u201d issue is broken communication between your computer and the Printer. Apart from this, several other factors are also responsible for leading the Printer to an \u201coffline\u201d state. The HP printer can show an offline error due to a paper jam, cable issues, availability of too many pending print jobs, Etc. Sometimes, it is pretty frustrating when it comes to finding what breaks the connection between your Printer and computer.<\/p>\n<p style=\"text-align: justify;\">If you cannot fix this error on your own and seek experts&#8217; help, look at our troubleshooting guide below.<\/p>\n<h2 style=\"text-align: justify;\">Why Is My HP Printer Offline?<\/h2>\n<p style=\"text-align: justify;\">Once you know that a disrupted connection between the PC and the Printer causes an \u201coffline\u201d issue, ensure to take care of some important things here. HP printer should be switched on and connected to the same Wi-Fi as your computer. Further, check that HP Printer is not enabled in \u201coffline mode\u201d. Go to the \u201cControl Panel\u201d of your, and select Printer in online mode.<\/p>\n<p style=\"text-align: justify;\">Ensure your Printer is not selected as \u201cUse Offline mode\u201d. To confirm, go to \u201cSettings\u201d&gt;\u201cBluetooth &amp; devices\u201d&gt;\u201cPrinters &amp; scanners\u201d. Now, choose your Printer and go to \u201cOpen print queue\u201d. Under \u201cPrinter\u201d, uncheck \u201cUse Printer Offline\u201d mode if it is selected.<\/p>\n<p style=\"text-align: justify;\">But if the above tip did not work for you and your HP Printer keeps going offline, check some other solutions below.<\/p>\n<h2 style=\"text-align: justify;\">How To Fix HP Printer Offline Issue in Windows<\/h2>\n<p style=\"text-align: justify;\">When your HP Printer says offline, many reasons are behind this. Below you can look at some best tips to fix this error.<\/p>\n<h3 style=\"text-align: justify;\">1. Check the Connection Between the PC And Printer<\/h3>\n<p style=\"text-align: justify;\">Suppose your HP printer is showing an offline error. In that case, it is because the Printer is not connected to the PC properly. The loose connection between the computer and the Printer can also cause an offline issue.<\/p>\n<p style=\"text-align: justify;\">If you use a\u00a0<strong>wired printer<\/strong>, the cable of the Printer should be in a good state. A broken or damaged printer cable can break communication and put the Printer offline.<\/p>\n<p style=\"text-align: justify;\">The\u00a0<strong>USB and power cord of the Printer<\/strong>\u00a0should be functioning well. But if something is wrong with these cords, your Printer will go into \u201cOffline\u201d mode.<\/p>\n<p style=\"text-align: justify;\">Both ends of the USB should properly connect to the PC and Printer.<\/p>\n<p style=\"text-align: justify;\"><strong>For wireless printers<\/strong>, ensure the Printer and computer device are connected to the same Wi-Fi connection.<\/p>\n<h3 style=\"text-align: justify;\">2. Check &#8216;Use Printer offline&#8217; status is not selected<\/h3>\n<p style=\"text-align: justify;\">Another possible reason behind the <a href=\"https:\/\/www.hpprintersupportpro.net\/blog\/hp-printer-in-error-state\/\">HP Printer error state<\/a> might be &#8211; the Printer is in offline mode.<\/p>\n<p style=\"text-align: justify;\">See the steps below to check whether the Printer is chosen \u201coffline\u201d or not:-<\/p>\n<ul style=\"text-align: justify;\">\n<li>Firstly, access the \u201c<strong>control panel\u201d<\/strong>.<\/li>\n<li>Secondly, click on <strong>\u201cprinter and scanner\u201d<\/strong>.<\/li>\n<li>From the available connected devices, choose your Printer.<\/li>\n<li>Right-click on your Printer and choose \u201cuse printer online\u201d.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">3. Enable HP Printer As \u201cDefault\u201d<\/h3>\n<p style=\"text-align: justify;\">For the HP Printer Offline fixes, setting the Printer as default is essential.<\/p>\n<p style=\"text-align: justify;\">Follow the steps below to do so:-<\/p>\n<ul style=\"text-align: justify;\">\n<li>First, open <strong>\u201cRun\u201d<\/strong>\u00a0and type\u00a0<strong>\u201cControl Panel\u201d<\/strong>.<\/li>\n<li>After this, click the\u00a0<strong>\u201cDevice and Printer\u201d<\/strong>\u00a0option.<\/li>\n<li>Now, you will see your connected Printer. And if your connected Printer is showing the green check mark, it means your Printer is selected as \u201cdefault\u201d.<\/li>\n<li>Finally, if the green check is unavailable, right-click on the Printer and choose <strong>\u201cDefault\u201d<\/strong>.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">4.\u00a0 Reinstall and Update Printer Drivers<\/h3>\n<p style=\"text-align: justify;\">You need to install the Printer drivers to the latest updates. But if the printer drivers are outdated and corrupted, this will prevent the Printer from functioning well.<\/p>\n<p style=\"text-align: justify;\">So make sure you should update your printer drivers to the latest version. To install drivers, <a href=\"https:\/\/support.hp.com\/in-en\/printer\" target=\"_blank\" rel=\"nofollow noopener\">visit the official site of HP<\/a>.<\/p>\n<ul style=\"text-align: justify;\">\n<li>To begin with, go to the \u201c<strong>Device Manager<\/strong>\u201d of your PC.<\/li>\n<li>Now, click on \u201cPrinters\u201d.<\/li>\n<li>Find your printer model, right-click on it, and choose the \u201c<strong>Update Driver<\/strong>\u201d option.<\/li>\n<li>Let your printer\u00a0<strong>\u201csearch automatically\u201d<\/strong>\u00a0and wait until the task is completed.<\/li>\n<li>After the completion of the job, reboot your computing device.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>Steps to reinstall drivers:-<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>To reinstall drivers, go to the\u00a0<strong>\u201cControl Panel\u201d<\/strong>.<\/li>\n<li>Then, click on \u201c<strong>Remove Programs\u201d<\/strong>.<\/li>\n<li>With the above step, we will remove existing drivers.<\/li>\n<li>After that, download the drivers from the offline HP website.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">5. Fix Printer Spooler Service<\/h3>\n<p style=\"text-align: justify;\">If HP Printer is showing an offline issue, check the \u201cprinter spooler\u201d settings. The printer Spooler is available on your PC, and its main task is to keep the print jobs in the computer\u2019s memory. And if the spooler service has faults, it causes the Printer to be in an error or offline state.<\/p>\n<p style=\"text-align: justify;\">Fix the print spooler service with the following steps:-<\/p>\n<ul style=\"text-align: justify;\">\n<li>Open the<strong>\u00a0\u201cRun\u201d\u00a0<\/strong>dialog box.<\/li>\n<li>And enter the given\u00a0<strong>\u201cServices.msc\u201d<\/strong>\u00a0and click \u201cOK\u201d.<\/li>\n<li>A window will appear, and choose\u00a0<strong>\u201cPrint Spooler\u201d<\/strong>. Right-click on it and select\u00a0<strong>\u201cStop\u201d<\/strong>.<\/li>\n<li>Go to the\u00a0<strong>\u201cWindows File Explorer\u201d\u00a0<\/strong>and enter C:\\Windows\\System32\\Spool\\Printer on the address bar. Click \u201cOK\u201d.<\/li>\n<li>Delete all print files to clear the printing queue.<\/li>\n<li>Go back to the\u00a0<strong>\u201cPrint spooler\u201d\u00a0<\/strong>again, right-click &amp; choose \u201cStart\u201d.<\/li>\n<li>Eventually, restart both the Printer and the PC.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">The print spooler can be fixed if you delete all pending print jobs. And this will also fix HP Printer Keeps going offline issue.<\/p>\n<h3 style=\"text-align: justify;\">6. Reconfigure Printer Properties<\/h3>\n<p style=\"text-align: justify;\">Incorrect configuration of HP Printer properties can also cause an offline issue. So, validly configure them.<\/p>\n<p>1. Go to <strong>\u201cControl Panel\u201d<\/strong>.<\/p>\n<p>2. Choose <strong>\u201cDevices and Printers\u201d<\/strong>.<\/p>\n<p>3. Access <strong>the \u201cPrinter Properties\u201d\u00a0<\/strong>option from the dropdown menu<\/p>\n<p>4. Make essential alterations in the \u201cPorts\u201d tab &#8211;<\/p>\n<ul style=\"text-align: justify;\">\n<li>Choose an IP address for your Printer<\/li>\n<li>Click on \u201cConfigure Port.\u201d<\/li>\n<li>Uncheck \u201cSNMP Status Enabled\u201d<\/li>\n<li>Click on \u201cOK\u201d to save changes.<\/li>\n<\/ul>\n<h2 style=\"text-align: justify;\">How to Fix HP Printer Offline For Mac<\/h2>\n<p style=\"text-align: justify;\">HP printer offline error is quite common among Mac users. And sometimes, it becomes a burden for users to fix it independently. Check for the following things while facing Printer offline issues on Mac:-<\/p>\n<ul style=\"text-align: justify;\">\n<li>Firstly, make the Printer is not in sleep mode.<\/li>\n<li>Sufficient print sheets should be available in the input tray of the Printer.<\/li>\n<li>Ink cartridges must have enough ink to complete the printing task easily.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>Apart from this, you can also reset the print system to fix the various printer issues. <a href=\"https:\/\/www.hpprintersupportpro.net\/blog\/hp-printer-problems-troubleshooting\/\">HP Printer Troubleshooting<\/a> Tip for Mac Users:-<\/strong><\/p>\n<ol>\n<li>First, go to the \u201cMenu\u201d.<\/li>\n<li>Choose \u201cSystem Preferences\u201d.<\/li>\n<li>Select \u201cPrinter and Scanners\u201d.<\/li>\n<li>Then, \u201cPrint &amp; Scan\u201d and \u201cPrint and Fax\u201d.<\/li>\n<li>Right-click on \u201cprinter\u201d and click on \u201cReset print system\u201d.<\/li>\n<li>Once you choose \u201cRest Print System\u201d, a pop-up will appear asking you to enter a password.<\/li>\n<li>Enter the password and click \u201cconfirm\u201d.<\/li>\n<li>Wait and try again.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong>Note\u00a0<\/strong>&#8211; After completing the above procedure, connect the HP printer to the Mac system. And will fix the HP Printer Offline issue.<\/p>\n<h2 style=\"text-align: justify;\">The Last Note<\/h2>\n<p style=\"text-align: justify;\">If still, your HP Printer showing offline error even after following the above troubleshooting tips, don&#8217;t worry you can Call our <a href=\"https:\/\/www.hpprintersupportpro.net\/\">HP Printer Support<\/a> experts. Our team of professionals will provide you best troubleshooting solutions.<\/p>\n<h2>Frequently Asked Questions<\/h2>\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1679918039479\"><strong class=\"schema-faq-question\">How do I get my HP printer back online?<\/strong> <p class=\"schema-faq-answer\">To get back your HP printer online, go below steps:<br\/>Choose Starts > Settings > Bluetooth &amp; devices > Printers &amp; Scanners<br\/>Next, select your Printer and then open the print queue\u00a0<br\/>Under Printer, ensure that Use Printer Offline is not selected\u00a0<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1679918058218\"><strong class=\"schema-faq-question\">Why is my HP printer saying it&#8217;s offline?<\/strong> <p class=\"schema-faq-answer\">If your device can&#8217;t communicate with your Printer, you may see the Printer saying it&#8217;s an offline error. A loose cable connection or an outdated operating system or printer driver can cause this.\u00a0<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1679918071388\"><strong class=\"schema-faq-question\">How do I reset my HP printer offline?<\/strong> <p class=\"schema-faq-answer\">Follow the below steps to reset you&#8217;re HP Printer offline:<br\/>\u00a0<br\/>1. First, connect the printer power cord to the Printer\u00a0<br\/>2. After plugging, turn it on<br\/>3. Now, from the wireless router, disconnect the power cord\u00a0<br\/>4. Before reconnecting, wait for a few seconds.<br\/>\u00a0<br\/><strong>Note<\/strong>: This is because the internet takes a few minutes to return.\u00a0<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1679918086576\"><strong class=\"schema-faq-question\">How to change an HP printer from offline to online?<\/strong> <p class=\"schema-faq-answer\">First, go to the Start button > select Control Panel to change the HP printer from offline to online mode. Next, under the control panel, select the option Devices and Printers.\u00a0<br\/>\u00a0<br\/>Now, right-click on it and select the &#8220;See what&#8217;s printing&#8221; option. After that, go back to the &#8216;Printer&#8217; option. And from here, choose the &#8220;Use Printer Online&#8221; button.\u00a0<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1679918116751\"><strong class=\"schema-faq-question\">Why does my HP printer keep switching to offline?<\/strong> <p class=\"schema-faq-answer\">HP printers keep switching offline because of an outdated printer driver or a loose cable connection. All issues with the HP printer have been resolved by the HP Smart app automatically.\u00a0\u00a0<\/p> <\/div> <\/div>\n\n\n\n<p><strong>Related Resources:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.hpprintersupportpro.net\/blog\/hp-printer-error-codes\/\"><strong>HP Printer Error Codes List with Solution<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.hpprintersupportpro.net\/blog\/hp-printer-error-codes\/\"><strong>Find WPS Pin On HP Printer to Setup the Wireless connection<\/strong><\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The leading cause behind the \u201cHP Printer Offline\u201d issue is broken communication between your computer and the Printer. Apart from this, several other factors are also responsible for leading the Printer to an \u201coffline\u201d state. The HP printer can show an offline error due to a paper jam, cable issues, availability of too many pending [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":84,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[30,31,32,33,34,35,36,37,39,38],"class_list":["post-22","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hp-printer","tag-how-to-get-hp-printer-online","tag-hp-printer-is-offline","tag-hp-printer-keeps-going-offline","tag-hp-printer-offline-fix","tag-hp-printer-says-offline","tag-hp-printer-showing-offline","tag-my-hp-printer-is-offline","tag-printer-offline-hp","tag-why-does-my-hp-printer-say-offline","tag-why-is-printer-offline-hp"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>6 Methods To Fix HP Printer Offline Error on Windows<\/title>\n<meta name=\"description\" content=\"When the hp printer is offline try these fixes - 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A loose cable connection or an outdated operating system or printer driver can cause this.\u00a0","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.hpprintersupportpro.net\/blog\/hp-printer-offline\/#faq-question-1679918071388","position":3,"url":"https:\/\/www.hpprintersupportpro.net\/blog\/hp-printer-offline\/#faq-question-1679918071388","name":"How do I reset my HP printer offline?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Follow the below steps to reset you're HP Printer offline:<br\/>\u00a0<br\/>1. First, connect the printer power cord to the Printer\u00a0<br\/>2. After plugging, turn it on<br\/>3. Now, from the wireless router, disconnect the power cord\u00a0<br\/>4. 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